Job Purpose:
Manage the complete external hiring process for mass recruitment, junior positions, and outsourced roles. This includes sourcing CVs, conducting phone screenings, HR interviews, business interviews, and offering processes, in alignment with approved business plans. Ensure that all hiring requirements are met according to established Key Performance Indicators (KPIs), while fully adhering to company policies and procedures.
Key Accountabilities:
External Hiring:
- Oversee the external recruitment process for the assigned areas, utilizing various methods such as the bank’s official website, LinkedIn, and social media platforms to identify potential candidates. Create a market map to address business hiring needs effectively.
- Manage the recruitment process for mass hiring and junior positions, which includes sourcing CVs, conducting phone screenings, performing HR assessments, and interviewing candidates. Also, coordinate with Business Heads for interviews to assess cultural fit, alignment with values, long-term potential, and technical skills.
- Prepare, revise, and negotiate job offers and compensation packages for mass hiring and junior positions in accordance with CIB’s grading system, salary structures (with support from Rewards Analysts), and policies. This ensures the selection of qualified candidates while maintaining internal equity and market competitiveness.
- Screen and filter candidate applications and CVs to create a qualified database and pool of candidates for interviews and selection.
- Handle the administrative tasks associated with Talent Acquisition on a daily basis, ensuring effective documentation and compliance.
- Ensure that all HR assessments for invited candidates are documented and comply with CIB policies and labor laws.
- Act as the liaison between OD & HR Business Partners, Manpower Management & Budgeting, to manage headcount requirements.
Hiring Gap Analysis:
- Develop and deliver hiring gap analysis reports to ensure business requirements are met within the specified turnaround time.
Outsource Hiring:
- Screen and filter candidate applications for outsourced positions, ensuring a qualified pool of candidates is available for interviews and selection.
- Conduct phone screenings and interviews for outsourced roles, aligning with business needs, to ensure candidates are suitable for subsequent technical interviews by the respective lines of business.
- Manage all administrative tasks for Outsource Hiring on a daily basis, ensuring proper documentation.
- Handle communication with Outsourcing Companies to ensure the timely and accurate fulfillment of outsourced headcount requirements.
- Collaborate with the HRIS team for the allocation of outsourced employees.
Policies, Processes, and Procedures:
- Implement the department’s approved policies, processes, and procedures, ensuring adherence to maintain smooth operations.
Day-to-Day Operations:
- Oversee the daily operations of the Talent Acquisition department to ensure compliance with established standards and procedures.
Compliance:
- Ensure compliance with all relevant CBE regulations, banking laws, AML regulations, and internal CIB policies to maintain the bank’s legal standing and mitigate potential risks.
Qualifications & Experience:
- Education: Bachelor’s degree in Business Administration, Accounting, or a related field.
- Experience: 1-3 years of experience in Talent Acquisition, Recruitment, and Selection.
- Industry Knowledge: Experience in the banking industry is a plus.
Skills:
- Proficiency in both English and Arabic.
- Good understanding of MS Office applications.
- Strong planning and organizational skills.
- Excellent communication, presentation, and negotiation abilities.