What Will I Be Doing?
As a Sales Manager, you will be responsible for analyzing market trends and competitor activity to recommend strategies that position the hotel as a market leader. Your role focuses on driving new and repeat business, building strong client relationships, and maximizing revenue opportunities across all streams.
Key Responsibilities:
- Monitor local market trends and competitor performance to identify new business leads.
- Develop and manage customer accounts, traveling locally to grow market share for the hotel/cluster.
- Negotiate corporate room rates and packages.
- Create and implement innovative local marketing strategies, including social media campaigns.
- Prepare and manage hotel contracts in line with current business and pricing guidelines.
- Work within existing business strategies while identifying new opportunities.
- Collaborate with other hotel departments to deliver outstanding guest experiences and integrated sales programs.
- Represent the hotel at sales events, trade shows, and networking opportunities.
- Provide accurate and timely reports for the Sales Director and senior management, including business leads, calls, and appointments.
- Respond promptly and professionally to customer inquiries.
- Lead and manage the Sales team, ensuring compliance with company policies.
- Recruit, train, and develop team members to achieve performance goals.
What Are We Looking For?
A Sales Manager working with Hilton brands represents both our guests and our team. To succeed in this role, you should demonstrate:
- A positive attitude with strong communication skills.
- Commitment to delivering excellent customer service.
- Professional appearance and grooming standards.
- Flexibility to adapt to a variety of work situations.
- Ability to work independently and under pressure.
- Proven track record of success in sales, with the ability to close deals.
Preferred Qualifications:
- Strong knowledge of the local market.
- Understanding of the hospitality industry.
- Passion for sales and achieving targets.
- Degree-level qualification in a related field.