What You’ll Be Doing
Do you enjoy helping others and bringing them peace of mind? Whether it’s providing quick answers, offering thoughtful product consultations, or resolving issues with a positive attitude, you’ll play a key role in transforming an average customer experience into an outstanding one.
On a Typical Day, You’ll:
- Respond to incoming customer communications.
- Conduct research to provide accurate solutions and resolve customer issues.
What You Bring to the Role:
- At least 6 months of experience in customer service.
- A Bachelor’s degree or its equivalent.
- Ability to apply and explain your product or service knowledge effectively.
- Strong written and verbal communication skills (Portuguese B2 – C1 and English B1).
- Basic computer proficiency.
What You Can Expect:
- Support for your career growth and professional development.
- An inclusive and community-focused environment where giving back is encouraged.
- A global team of lifelong learners who embody our company values.
- A comprehensive benefits package tailored to your position, which may include paid time off, tuition reimbursement, health and wellness incentives, and medical and social insurance.