Key Responsibilities
- Input and retrieve data from computer databases using a keyboard, mouse, or trackball to update records, files, and reservations, and address guest inquiries.
- Transmit information or documents through various methods such as computer, mail, or fax machine.
- Operate standard office equipment, excluding computers.
- Prepare and draft letters, memos, and other documents using word processing, spreadsheet, database, or presentation software.
- Handle both incoming and outgoing mail, ensuring proper date stamping and distribution.
- Create and manage both digital and paper filing systems for records, reports, and documents.
- Compile, copy, sort, and file records related to office activities, business transactions, and other tasks.
- Enter and retrieve work-related information via computers and/or point-of-sale systems.
General Expectations
- Adhere to all company policies and procedures, ensuring that uniforms and personal appearance are professional and clean.
- Maintain confidentiality of proprietary information and safeguard company assets.
- Greet and acknowledge guests according to company standards, anticipate their needs, and assist individuals with disabilities.
- Communicate clearly and professionally with others, ensuring written documents are accurate and complete.
- Handle telephone inquiries using proper etiquette and professionalism.
- Foster positive working relationships, support team goals, and respond to colleagues’ concerns appropriately.
- Handle light physical tasks such as moving, lifting, carrying, pushing, pulling, or placing objects up to 10 pounds without assistance.
- Perform other duties as assigned by Supervisors.